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FREQUENTLY ASKED QUESTIONS

Answers to Common Recruiting Questions

Everything you need to know about CSA Recruits — from how the platform works to pricing, parents, and coaches.

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Platform

What is CSA Recruits?

CSA Recruits is an all-in-one, AI-powered recruiting platform designed to help high school and transfer athletes manage coach communication, recruiting-related social media, and outreach planning in one organized system.

How is CSA different from other platforms?

Most recruiting services either sell you a static database of coach contacts or charge a premium for one-on-one advising. CSA puts both into software you control: it helps you find schools that actually fit, drafts personalized outreach, and keeps every conversation and next step organized in one place — so you run your own recruiting instead of paying someone else to run it for you.

How does the AI School Match work?

You tell CSA about your sport, academics, level, and preferences, and it compares that profile against a wide range of college programs to surface schools where you're a realistic fit — academically, athletically, and personally. It's a research starting point rather than a guarantee, and the matches sharpen as you complete more of your profile.

What sports and divisions does CSA cover?

CSA is built for high school and transfer athletes across a broad range of sports, and it covers programs at every college level — from NCAA Divisions I, II, and III to NAIA and junior colleges. The aim is to help you find the right fit at any level, not only the most competitive one.

Is my data safe and private?

Yes. Your profile information is used to power your own recruiting tools — school matches, outreach, and graphics — and is never sold. You decide what to share with coaches, and you can update or remove your information at any time.

Athletes

Does CSA guarantee scholarships or offers?

No — and you should be wary of any service that does. Recruiting decisions are made by college coaches based on your talent, academics, and fit. CSA gives you the tools, organization, and outreach to present yourself well and reach more of the right programs, but offers are earned on the field and in the classroom.

Do the AI emails actually get personalized for each school?

Yes. Instead of blasting the same message to every coach, CSA drafts outreach tailored to each program using your profile and details about that school. You review and edit every message before it is sent, so it always sounds like you.

What exactly do I get access to after upgrading to Pro?

Upgrading unlocks the full recruiting toolkit — deeper school matching, personalized outreach, recruiting graphics, and the planning and tracking tools that keep your whole recruiting process in one place. See the pricing page for exactly what each plan includes.

Parents

How can I help my child through recruiting?

Recruiting works best as a team effort. CSA keeps everything — school matches, coach outreach, deadlines, and progress — in one place you can follow along with, so you can support your athlete's decisions without having to manage every detail yourself.

Is CSA suitable for younger athletes?

CSA is designed for high school athletes and transfers. Younger athletes can start early by building a profile and learning how recruiting works, but the outreach tools become most useful once you're within the recruiting window for your sport and graduation year.

Coaches

I'm a high school or club coach — can CSA help my athletes?

Yes. Many coaches point their athletes to CSA to keep recruiting organized across a whole roster. Each athlete owns their profile and outreach, so you can stay focused on developing players while they handle the administrative side of getting recruited.

How does CSA handle communication with college coaches?

CSA helps athletes draft and organize outreach to college programs, but every message is sent and owned by the athlete. It's a tool for staying professional and consistent — not a service that contacts coaches on anyone's behalf.

Billing & Plans

What plans does CSA offer?

CSA offers a free tier to get started and paid plans that unlock the full recruiting toolkit. You can see the current plans and exactly what each one includes on the pricing page.

Can I change or cancel my plan?

Yes. You can upgrade, downgrade, or cancel from your account settings. Changes follow your billing cycle, and you keep access to paid features through the end of the period you've already paid for.

How do I get help with a billing question?

Email support@csarecruits.com and we will help. The specific terms that apply to your subscription are shown at checkout and in our terms of service.

Getting Started

How do I get started with CSA?

Create a free account, build your athlete profile, and CSA will start surfacing schools that fit and help you plan your outreach. The more complete your profile, the better your matches and personalized messages become.

What do I need to build my profile?

Have your basics ready — sport and position, graduation year, academic information, key stats or measurables, and any highlight footage. Start with what you have and fill in the rest over time; nothing has to be perfect on day one.

STILL HAVE QUESTIONS

Didn't find what you were looking for?

Our team is here to help. Reach out directly and we'll get back to you within 24–48 hours.

CONTACT CSA SUPPORT